Incidents and maintenance reported on status page for Vector Inc. https://status.withvector.com/ https://d1lppblt9t2x15.cloudfront.net/logos/7ed8cc33ba8e574d79b689e63a3cf339.webp https://status.withvector.com/ en https://status.withvector.com/incident/1049385 Thu, 03 Sep 2026 20:15:00 -0000 https://status.withvector.com/incident/1049385#2e43c28ef3398515f077ed070e295b555cd3cc8c480a423a46058f5a6712147d Incident The database has recovered and we are seeing faster processing times. This should be fully resolved. https://status.withvector.com/incident/1049385 Thu, 03 Sep 2026 18:15:00 -0000 https://status.withvector.com/incident/1049385#c8b6db61bcb5ee6b024cf6f775d036e01604b7c04e81c0e65ed939f73cd22012 Incident A slowdown in processing is causing sitewide delays. Our engineers are actively investigating; we will provide an update on the hour. https://status.withvector.com/incident/1020132 Tue, 18 Aug 2026 22:58:00 -0000 https://status.withvector.com/incident/1020132#71cd5e12ced144b0649d71353be5e6753dadd2fd88ce860b590a846a41d91010 Incident We are seeing system recovery across all services. https://status.withvector.com/incident/1020132 Tue, 18 Aug 2026 21:43:00 -0000 https://status.withvector.com/incident/1020132#d204f3b3f59c8f925655434a9a9abe38e044c7a925b119bacba837d9ed34f44e Incident Ongoing GCP issues are causing latency sitewide. Our engineers are actively working to resolve system performance degradation. https://status.withvector.com/maintenance/974911 Thu, 23 Jul 2026 06:37:24 -0000 https://status.withvector.com/incident/974911#8a8b332d06f935dfedfe87c73fa3af730641eb8594adcea8c4db486c4fe06b1b Maintenance DB will undergo quick maintenance at 11:55pm PST / 2:55am EST, expected downtime is less than 5 minutes. https://status.withvector.com/incident/948680 Thu, 09 Jul 2026 18:39:00 -0000 https://status.withvector.com/incident/948680#d9489131d2c5ca1f19c9bebe26eeee3c961b2bc4fb3551f3ea0408eb65c1aa22 Incident After monitoring a consistent period of stability, all services have been restored and are functioning as expected. https://status.withvector.com/incident/948680 Thu, 09 Jul 2026 17:26:00 -0000 https://status.withvector.com/incident/948680#f879278769a0525b0a53dafc1544b11c7d4a4c8d77072fe38013cc927f7da789 Incident Our engineers are working to push a solution for an issue that may be causing intermittent delays sitewide. https://status.withvector.com/incident/936415 Fri, 26 Jun 2026 21:02:00 -0000 https://status.withvector.com/incident/936415#6aa6bf5854a45fa48d8fdcff7ca41927de7f01cb7f33557997e95db0b69a3f05 Incident Our engineers have resolved the issue. All services are operational. https://status.withvector.com/incident/936415 Fri, 26 Jun 2026 20:35:00 -0000 https://status.withvector.com/incident/936415#0789f92c933a9b66f7925724a8af6d6fc6cfc01e0c18193c878326fc0bb13801 Incident Our engineers are investigating an indexing backup that may cause loading delays. https://status.withvector.com/incident/933898 Tue, 23 Jun 2026 14:03:00 -0000 https://status.withvector.com/incident/933898#f49e57a0086966ab270444fb763aebe098119e217d297bb9c7872acb0d333c84 Incident Our engineers have resolved an issue preventing entities from flowing. https://status.withvector.com/incident/933898 Tue, 23 Jun 2026 12:21:00 -0000 https://status.withvector.com/incident/933898#c726a43694d75d57062aa2d83007c5c2f975705257b716e651286d1c10cbd4b0 Incident Our engineers are investigating loading delays. https://status.withvector.com/incident/926791 Wed, 17 Jun 2026 22:37:00 -0000 https://status.withvector.com/incident/926791#97b46a59be96afa2f696a7c35ac42b03086265623907572f34b9721c92dd7687 Incident Queue backups resolved. https://status.withvector.com/incident/926791 Wed, 17 Jun 2026 20:37:00 -0000 https://status.withvector.com/incident/926791#acbe6900946959e0f28b853210529d6c9ebbe88bb177d83ac761108ca5196491 Incident We are seeing queue backups that may cause loading delays in the web app and in SMS. https://status.withvector.com/incident/926791 Wed, 17 Jun 2026 18:58:00 -0000 https://status.withvector.com/incident/926791#de63ae039d5418285125700670a31db69078816c6a66ffa834638429ac8940e4 Incident Our engineers have observed consistent stability in server activity. https://status.withvector.com/incident/926791 Wed, 17 Jun 2026 14:09:00 -0000 https://status.withvector.com/incident/926791#94e9e61773f8bc792be91360100c8f8e01acb3a248bbe23e4eb8a845553bd389 Incident Services are degraded at this time. Our engineers are aware of the issues and working on identifying and resolving them. https://status.withvector.com/incident/933892 Wed, 17 Jun 2026 01:33:00 -0000 https://status.withvector.com/incident/933892#1d6849ca11a867db3668d2b2773643cc3679ea30b3cf2ac6f37929addefaec23 Incident Our engineers have resolved the brief period of downtime. Workflows should proceed as expected. https://status.withvector.com/incident/933892 Tue, 16 Jun 2026 12:51:00 -0000 https://status.withvector.com/incident/933892#4c07b654b8f6705e27cee674056f56b4776da33bc70812abe9f5c6fc3dec4be3 Incident Our engineers are investigating an issue preventing workflows from proceeding. https://status.withvector.com/incident/933885 Tue, 16 Jun 2026 01:12:00 -0000 https://status.withvector.com/incident/933885#af97adc3e11d8c43aca60f9e4d6662e87ffa5eb92951046a67f307df60b70955 Incident Our engineers have resolved the queue backups; all services are functional. https://status.withvector.com/incident/933885 Mon, 15 Jun 2026 16:48:00 -0000 https://status.withvector.com/incident/933885#91030eab57730f43ba93062531308b22aeacc2f961d3789641a13a68118094fb Incident Our engineers are working to resolve server backups that are causing moderate delays across services. https://status.withvector.com/incident/933843 Fri, 12 Jun 2026 20:48:00 -0000 https://status.withvector.com/incident/933843#91aa4856592e9b83718e1835ceaf662a5097c8f0f90ea50a21c3c50750a644c7 Incident Our engineers have resolved queue backups and all services are operational. https://status.withvector.com/incident/922107 Fri, 12 Jun 2026 17:07:00 -0000 https://status.withvector.com/incident/922107#0cf4e57f5595939dddcc5dd398cf36947efda0a53d36a37356f632f081ab6d52 Incident Our servers have fully recovered and all services have been restored. https://status.withvector.com/incident/933843 Fri, 12 Jun 2026 16:34:00 -0000 https://status.withvector.com/incident/933843#12246fd8117451253ec2db122937a0b49ce4cf9ffa87306701b06776952359a0 Incident Services are running with some delays. https://status.withvector.com/incident/922107 Fri, 12 Jun 2026 15:59:00 -0000 https://status.withvector.com/incident/922107#c1511c031685cc5d588f35e51758f78f8db34dad15e804e407c7e9266b699401 Incident We are seeing system recovery across services and are monitoring for stability. https://status.withvector.com/incident/922107 Fri, 12 Jun 2026 13:05:00 -0000 https://status.withvector.com/incident/922107#7655efb0a6443c7b97f55cab434ca7c0124c581c11400a02e79bcbd6aca211c1 Incident System recovery update - functionality restored with minor delays. Our engineers are aware of an issue impacting server connection and actively investigating. We will provide an update on the hour. https://status.withvector.com/incident/933843 Fri, 12 Jun 2026 13:02:00 -0000 https://status.withvector.com/incident/933843#ed8ad618a7ea9acf8d0a989b769a8d752236743867697306cecda8e527a88ff2 Incident Our engineers are investigating an issue on our servers that may be causing extreme delays. https://status.withvector.com/incident/933834 Fri, 12 Jun 2026 00:55:00 -0000 https://status.withvector.com/incident/933834#4759a7efdd0a5526bbef8e1da677a828e334717067d28a8d1270fc3d24fb6605 Incident Our engineers have resolved the indexing backup. https://status.withvector.com/incident/933834 Thu, 11 Jun 2026 12:40:00 -0000 https://status.withvector.com/incident/933834#accd7313f3b8485726f404e4120bf55c721da6a0bb744e486d8044b098dd97a9 Incident Our engineers are investigating a spike in activity that may cause indexing delays. https://status.withvector.com/incident/933829 Mon, 08 Jun 2026 16:03:00 -0000 https://status.withvector.com/incident/933829#1e77a29bc92d858e195a88b7fa961e9a2db2498680b4616b57e99219e07be65f Incident Improved server handling of SMS. All clear. https://status.withvector.com/incident/933829 Mon, 08 Jun 2026 13:10:00 -0000 https://status.withvector.com/incident/933829#f5aba5eadddbddffcdcdd3fa63b8971b1eab0875a17441a3568343a49ccd9cc2 Incident Our engineers are investigating SMS delays. https://status.withvector.com/incident/915047 Fri, 05 Jun 2026 23:08:00 -0000 https://status.withvector.com/incident/915047#b230df2a26088959b2af1dbedcdd576f15b4aa3dc462c156021d6825d8dc1d03 Incident We are no longer seeing delays or cause for latency and all services are operational. https://status.withvector.com/incident/915047 Fri, 05 Jun 2026 22:23:00 -0000 https://status.withvector.com/incident/915047#62086b7aef28fcbc13137071426a66e65fb39128334baad7cc10bc20bdb57396 Incident We are currently experiencing latency across services. Our engineers are urgently investigating. https://status.withvector.com/incident/910117 Mon, 01 Jun 2026 15:10:00 -0000 https://status.withvector.com/incident/910117#cf6b903c12b3e516b99c2ca38c156184ab671ca73839e5c63fe44c0cd831352d Incident We are seeing full recovery; the incident is resolved. https://status.withvector.com/incident/910117 Mon, 01 Jun 2026 14:20:00 -0000 https://status.withvector.com/incident/910117#bf1cf7bcb1ca62f49d887b117048f9b7918ec9cd194be0b58b154c0549f23ec9 Incident We are currently seeing major delays on our servers which impact appointments and workflows. We will be back with an update in an hour. https://status.withvector.com/incident/868874 Fri, 10 Apr 2026 17:47:00 -0000 https://status.withvector.com/incident/868874#f1dea152bb1584f49e0592987775b2d9193c16f2155304b5ef9c82b561c1e90c Incident We have identified the root cause. The issue is now resolved. https://status.withvector.com/incident/868874 Fri, 10 Apr 2026 17:42:00 -0000 https://status.withvector.com/incident/868874#a823849720014c4021cde99215b5edc5e5b6eb9655b089b70be15056d960d74e Incident Our engineers are aware of intermittent API Issues that are causing sitewide downtime. We are actively working to resolve this and will update you on the hour. https://status.withvector.com/incident/861867 Tue, 31 Mar 2026 16:40:00 -0000 https://status.withvector.com/incident/861867#ce315a4959a5756bd08d1f1adcae7912202f16c8b16c1743cf71760a738c023e Incident Service returned to normal: Services were restored and affected customers confirmed check-in data was displaying correctly shortly after the 9:40 AM ET configuration change. https://status.withvector.com/incident/861867 Tue, 31 Mar 2026 16:35:00 -0000 https://status.withvector.com/incident/861867#646c72d1d0eadbb046f2d1116a68f337f0e5726087157b94b2b64eb26a496418 Incident Fix pushed: The successful fix was implemented by disabling (rolling back) the document thinning feature. https://status.withvector.com/incident/861867 Tue, 31 Mar 2026 14:25:00 -0000 https://status.withvector.com/incident/861867#086197cd56615fd208541c5e5262262288a66e942b87653f0714a147bd6c6edf Incident Root cause identification and issue: The root cause was identified as an Elasticsearch configuration change for document thinning that produced unintended side effects in the search and data retrieval layer. https://status.withvector.com/incident/861867 Mon, 30 Mar 2026 18:19:00 -0000 https://status.withvector.com/incident/861867#924741b059d97bba79f43acb5e1b986679e3f28622c62fd1f8bae8909ed0cf50 Incident - Disappearing check-ins: Records that existed in the system were not returned in the check-in view. - Duplicate entries: The same check-in record appeared multiple times in the list view. - Inaccurate counts: The bubble count indicators shown in the interface did not match the actual number of rows displayed. https://status.withvector.com/incident/829598 Fri, 20 Feb 2026 16:40:00 -0000 https://status.withvector.com/incident/829598#e6aec842194b29109cae2ece5c36402236c5f43ac8d6f2713064c2664dae9e2d Incident Our upstream provider Cloudflare has resumed normal operations and all of our customer traffic should have returned to normal https://status.withvector.com/incident/829598 Fri, 20 Feb 2026 15:41:00 -0000 https://status.withvector.com/incident/829598#2cf802068ce047b8a66cbaa2eb2bbda2b92c0fa7f840c0624af05b5b421904f6 Incident Services are back online. https://status.withvector.com/incident/769036 Tue, 18 Nov 2025 17:15:00 -0000 https://status.withvector.com/incident/769036#64717b5e49352dd504af6c00dac60a84858dad15ee772fe9c4bf38fd84de8e4f Incident At this time Cloudflare has fixed the majority of their services and while intermittent slowness may be observed, all services appear up and operational at this time. https://status.withvector.com/incident/769036 Tue, 18 Nov 2025 15:30:00 -0000 https://status.withvector.com/incident/769036#0e687ad285e44c64a79eab6b677ad30bbdff3c30ffda66f00557c6b0a5b40251 Incident Services are recovering at this time. You may experience intermittent issues with app.withvector.com or m.withvector.com as Cloudflare (a global internet provider) continues to recover. https://status.withvector.com/incident/769036 Tue, 18 Nov 2025 13:27:00 -0000 https://status.withvector.com/incident/769036#63326140c409e00963c266db21f5aa8adb845fbe3e83a2160730e25f26c3bc86 Incident Cloudflare outage affecting our websites https://status.withvector.com/incident/735765 Wed, 01 Oct 2025 16:33:00 -0000 https://status.withvector.com/incident/735765#3f66d114fac2a7c2c7a9e177cc77f48fd55a99c113b841d7a4b638aa6faee8c1 Incident We have fully recovered. Thank you for your patience as our team worked to resolve this issue. https://status.withvector.com/incident/735765 Wed, 01 Oct 2025 15:12:00 -0000 https://status.withvector.com/incident/735765#dc98ac8f5f7eea71997ec2e776726d43c0a71f06fab45cbadf2fbddd8b1b0562 Incident We are seeing initial signs of system recovery. Services are operational, though users may still experience residual slowdowns as we process the backlog. We’ll continue to share updates here. https://status.withvector.com/incident/735765 Wed, 01 Oct 2025 14:37:00 -0000 https://status.withvector.com/incident/735765#d4920a1d33b17597fe5eabf7c36394587242e811bba2b444dcfd7ec1e869cdd1 Incident We are currently investigating system slowdowns. Services may be degraded at this time. Our engineering team is actively working to investigate and implement a solution. We will provide an update as soon as more information becomes available. https://status.withvector.com/incident/718465 Thu, 04 Sep 2025 19:16:00 -0000 https://status.withvector.com/incident/718465#f89c6d2af8f16c25eead196d6aa9dc11a321cf29a8824a54cb3023d9fca07823 Incident We’ve identified the root cause of the issue and deployed a fix. System performance has since stabilized and should now be back to normal. We truly appreciate your patience and partnership as we worked to resolve this. https://status.withvector.com/incident/718465 Thu, 04 Sep 2025 18:45:00 -0000 https://status.withvector.com/incident/718465#936f95230fcd1bb7902ff6aa39ada3c211f5c1a335d5ae135f6117702375911a Incident Systems are recovering and performance is improving. Some residual slowness may remain as we catch up. Our team is continuing to monitor closely. Thank you for your patience. https://status.withvector.com/incident/718465 Thu, 04 Sep 2025 16:09:00 -0000 https://status.withvector.com/incident/718465#f5ae73935edb430ae0b6226cb5530d09c3f486351c8bdc7167c8a9f0aa6eed35 Incident We are currently investigating reports of degraded performance. Our engineering team is actively working to investigate and implement a solution. We will provide an update as soon as more information becomes available. Thank you for your patience. https://status.withvector.com/incident/622006 Fri, 18 Jul 2025 16:44:00 -0000 https://status.withvector.com/incident/622006#5e5183ebf6add69c13f7879faefb53470060f8b551a61bac7c6ef0e12bdb5617 Incident All services should be running normal at this time https://status.withvector.com/incident/622006 Fri, 18 Jul 2025 16:06:00 -0000 https://status.withvector.com/incident/622006#7da25fec00b8e90847f7c1c39064eb2478219dd52123508e9fe30974d0ff4e18 Incident Some Vector services may be degraded due to an issue with Google Cloud Services. We are seeing that they are beginning to recover, and we are continuing to process anything that was stalled during Google's service degradation period https://status.withvector.com/incident/622025 Thu, 17 Jul 2025 19:30:00 -0000 https://status.withvector.com/incident/622025#1ca0a4ec1a599cb730a4350fa5f8e9bc2939206b20abe826d8b1c274b7322fc5 Incident All services have recovered at this time https://status.withvector.com/incident/622025 Thu, 17 Jul 2025 17:30:00 -0000 https://status.withvector.com/incident/622025#303d498a075654ae797e9e48800435ce9404d25039b9cdb85b1e35b952feeff4 Incident Vector services are currently degraded due to an issue with Google Cloud Services. This is a global internet issue and not Vector specific. We are awaiting action from our provider in order to resolve the issue, and we will keep you informed on their progress https://status.withvector.com/incident/622035 Fri, 11 Jul 2025 14:54:00 -0000 https://status.withvector.com/incident/622035#2b66bd8d8a7f7357b3f483b1e9f8b22f1b86b3448b472aabc41d6d451be3ec06 Incident The fix is in and the sales order view page is loading https://status.withvector.com/incident/622035 Fri, 11 Jul 2025 13:24:00 -0000 https://status.withvector.com/incident/622035#99fcbb1c7aed0be3f29b3bdc8f54d5b782ed6c0fdce134f0c54fa18279953d16 Incident A potential fix has been identified and is being tested. https://status.withvector.com/incident/622035 Fri, 11 Jul 2025 13:18:00 -0000 https://status.withvector.com/incident/622035#ba7ef7d84f5875011e9e213e040db566f90141714d79594e2054119bbd6fe9d3 Incident Customers using the sales orders page view may find the page view unresponsive. https://status.withvector.com/incident/504630 Thu, 30 Jan 2025 20:16:00 -0000 https://status.withvector.com/incident/504630#d43468034ee3e883099b9bae03fd75e04839300407b3939e78baafe40c6bca7f Incident All services have recovered https://status.withvector.com/incident/504630 Thu, 30 Jan 2025 20:02:00 -0000 https://status.withvector.com/incident/504630#7354f36eefcee03273cc814dd43830f19c8c4b048cceaab671068e2b4ffe9a91 Incident Vector's core services remain up at this time however some features will be degraded at this time.