Incidents reported on status page for Vector Inc. https://status.withvector.com/ https://d1lppblt9t2x15.cloudfront.net/logos/7ed8cc33ba8e574d79b689e63a3cf339.webp https://status.withvector.com/ en https://status.withvector.com/incident/868874 Fri, 10 Apr 2026 17:47:00 -0000 https://status.withvector.com/incident/868874#f1dea152bb1584f49e0592987775b2d9193c16f2155304b5ef9c82b561c1e90c We have identified the root cause. The issue is now resolved. https://status.withvector.com/incident/868874 Fri, 10 Apr 2026 17:42:00 -0000 https://status.withvector.com/incident/868874#a823849720014c4021cde99215b5edc5e5b6eb9655b089b70be15056d960d74e Our engineers are aware of intermittent API Issues that are causing sitewide downtime. We are actively working to resolve this and will update you on the hour. https://status.withvector.com/incident/861867 Tue, 31 Mar 2026 16:40:00 -0000 https://status.withvector.com/incident/861867#ce315a4959a5756bd08d1f1adcae7912202f16c8b16c1743cf71760a738c023e Service returned to normal: Services were restored and affected customers confirmed check-in data was displaying correctly shortly after the 9:40 AM ET configuration change. https://status.withvector.com/incident/861867 Tue, 31 Mar 2026 16:35:00 -0000 https://status.withvector.com/incident/861867#646c72d1d0eadbb046f2d1116a68f337f0e5726087157b94b2b64eb26a496418 Fix pushed: The successful fix was implemented by disabling (rolling back) the document thinning feature. https://status.withvector.com/incident/861867 Tue, 31 Mar 2026 14:25:00 -0000 https://status.withvector.com/incident/861867#086197cd56615fd208541c5e5262262288a66e942b87653f0714a147bd6c6edf Root cause identification and issue: The root cause was identified as an Elasticsearch configuration change for document thinning that produced unintended side effects in the search and data retrieval layer. https://status.withvector.com/incident/861867 Mon, 30 Mar 2026 18:19:00 -0000 https://status.withvector.com/incident/861867#924741b059d97bba79f43acb5e1b986679e3f28622c62fd1f8bae8909ed0cf50 - Disappearing check-ins: Records that existed in the system were not returned in the check-in view. - Duplicate entries: The same check-in record appeared multiple times in the list view. - Inaccurate counts: The bubble count indicators shown in the interface did not match the actual number of rows displayed. https://status.withvector.com/incident/829598 Fri, 20 Feb 2026 15:41:00 -0000 https://status.withvector.com/incident/829598#2cf802068ce047b8a66cbaa2eb2bbda2b92c0fa7f840c0624af05b5b421904f6 Services are back online. https://status.withvector.com/incident/769036 Tue, 18 Nov 2025 17:15:00 -0000 https://status.withvector.com/incident/769036#64717b5e49352dd504af6c00dac60a84858dad15ee772fe9c4bf38fd84de8e4f At this time Cloudflare has fixed the majority of their services and while intermittent slowness may be observed, all services appear up and operational at this time. https://status.withvector.com/incident/769036 Tue, 18 Nov 2025 15:30:00 -0000 https://status.withvector.com/incident/769036#0e687ad285e44c64a79eab6b677ad30bbdff3c30ffda66f00557c6b0a5b40251 Services are recovering at this time. You may experience intermittent issues with app.withvector.com or m.withvector.com as Cloudflare (a global internet provider) continues to recover. https://status.withvector.com/incident/769036 Tue, 18 Nov 2025 13:27:00 -0000 https://status.withvector.com/incident/769036#63326140c409e00963c266db21f5aa8adb845fbe3e83a2160730e25f26c3bc86 Cloudflare outage affecting our websites https://status.withvector.com/incident/735765 Wed, 01 Oct 2025 16:33:00 -0000 https://status.withvector.com/incident/735765#3f66d114fac2a7c2c7a9e177cc77f48fd55a99c113b841d7a4b638aa6faee8c1 We have fully recovered. Thank you for your patience as our team worked to resolve this issue. https://status.withvector.com/incident/735765 Wed, 01 Oct 2025 15:12:00 -0000 https://status.withvector.com/incident/735765#dc98ac8f5f7eea71997ec2e776726d43c0a71f06fab45cbadf2fbddd8b1b0562 We are seeing initial signs of system recovery. Services are operational, though users may still experience residual slowdowns as we process the backlog. We’ll continue to share updates here. https://status.withvector.com/incident/735765 Wed, 01 Oct 2025 14:37:00 -0000 https://status.withvector.com/incident/735765#d4920a1d33b17597fe5eabf7c36394587242e811bba2b444dcfd7ec1e869cdd1 We are currently investigating system slowdowns. Services may be degraded at this time. Our engineering team is actively working to investigate and implement a solution. We will provide an update as soon as more information becomes available. https://status.withvector.com/incident/718465 Thu, 04 Sep 2025 19:16:00 -0000 https://status.withvector.com/incident/718465#f89c6d2af8f16c25eead196d6aa9dc11a321cf29a8824a54cb3023d9fca07823 We’ve identified the root cause of the issue and deployed a fix. System performance has since stabilized and should now be back to normal. We truly appreciate your patience and partnership as we worked to resolve this. https://status.withvector.com/incident/718465 Thu, 04 Sep 2025 18:45:00 -0000 https://status.withvector.com/incident/718465#936f95230fcd1bb7902ff6aa39ada3c211f5c1a335d5ae135f6117702375911a Systems are recovering and performance is improving. Some residual slowness may remain as we catch up. Our team is continuing to monitor closely. Thank you for your patience. https://status.withvector.com/incident/718465 Thu, 04 Sep 2025 16:09:00 -0000 https://status.withvector.com/incident/718465#f5ae73935edb430ae0b6226cb5530d09c3f486351c8bdc7167c8a9f0aa6eed35 We are currently investigating reports of degraded performance. Our engineering team is actively working to investigate and implement a solution. We will provide an update as soon as more information becomes available. Thank you for your patience. https://status.withvector.com/incident/622006 Fri, 18 Jul 2025 16:44:00 -0000 https://status.withvector.com/incident/622006#5e5183ebf6add69c13f7879faefb53470060f8b551a61bac7c6ef0e12bdb5617 All services should be running normal at this time https://status.withvector.com/incident/622006 Fri, 18 Jul 2025 16:06:00 -0000 https://status.withvector.com/incident/622006#7da25fec00b8e90847f7c1c39064eb2478219dd52123508e9fe30974d0ff4e18 Some Vector services may be degraded due to an issue with Google Cloud Services. We are seeing that they are beginning to recover, and we are continuing to process anything that was stalled during Google's service degradation period https://status.withvector.com/incident/622025 Thu, 17 Jul 2025 19:30:00 -0000 https://status.withvector.com/incident/622025#1ca0a4ec1a599cb730a4350fa5f8e9bc2939206b20abe826d8b1c274b7322fc5 All services have recovered at this time https://status.withvector.com/incident/622025 Thu, 17 Jul 2025 17:30:00 -0000 https://status.withvector.com/incident/622025#303d498a075654ae797e9e48800435ce9404d25039b9cdb85b1e35b952feeff4 Vector services are currently degraded due to an issue with Google Cloud Services. This is a global internet issue and not Vector specific. We are awaiting action from our provider in order to resolve the issue, and we will keep you informed on their progress https://status.withvector.com/incident/622035 Fri, 11 Jul 2025 14:54:00 -0000 https://status.withvector.com/incident/622035#2b66bd8d8a7f7357b3f483b1e9f8b22f1b86b3448b472aabc41d6d451be3ec06 The fix is in and the sales order view page is loading https://status.withvector.com/incident/622035 Fri, 11 Jul 2025 13:24:00 -0000 https://status.withvector.com/incident/622035#99fcbb1c7aed0be3f29b3bdc8f54d5b782ed6c0fdce134f0c54fa18279953d16 A potential fix has been identified and is being tested. https://status.withvector.com/incident/622035 Fri, 11 Jul 2025 13:18:00 -0000 https://status.withvector.com/incident/622035#ba7ef7d84f5875011e9e213e040db566f90141714d79594e2054119bbd6fe9d3 Customers using the sales orders page view may find the page view unresponsive. https://status.withvector.com/incident/504630 Thu, 30 Jan 2025 20:16:00 -0000 https://status.withvector.com/incident/504630#d43468034ee3e883099b9bae03fd75e04839300407b3939e78baafe40c6bca7f All services have recovered https://status.withvector.com/incident/504630 Thu, 30 Jan 2025 20:02:00 -0000 https://status.withvector.com/incident/504630#7354f36eefcee03273cc814dd43830f19c8c4b048cceaab671068e2b4ffe9a91 Vector's core services remain up at this time however some features will be degraded at this time.